The Teaching of Commerce
Subject:
- How can we empower young people through business enterprise?
- How can we enable the young to become the next wave of successful entrepreneurs?
- What are the challenges and benefits in teaching business initiative?
Gresham College, in association with the Enterprise Education Trust,
hosted this symposium event to take a closer look at inspiring
entrepreneurship and enterprise in young people. The talks delivered in
this part of the symposium included:
The Role of Enterprise and Wealth Creation in the Global Economy
Sir Paul Judge, Chairperson of the Enterprise Education Trust
What is the role of enterprise and wealth creation in the global
economy? A look at why it is enterprise and not aid that is vital,
particularly in helping to develop economies and create stronger
independent nations.
Listen to the lecture
Transcript of the lecture
Symposium: The Teaching of Commerce
Sir Paul Judge
I am going to talk about the Enterprise Education Trust. It has a long heritage, over 30 years, but now includes a number of different organisations within it. The Business Dynamics was founded through 3i, when two people came together, a teacher and, I believe, her brother, who was a businessman. The businessman was bemoaning the fact, 30-plus years ago, that the pupils did not know anything about business and enterprise, and so the teacher said, 'Well, come to the classroom and tell them!' So he did, and they got involved, and now we have about 1,000 companies who provide their managers.
There is the National Foundation for Teaching Entrepreneurship (NFTE), which is more about teaching the teachers; and Achievers International, which is an international version. NFTE is an American idea, based on Wall Street, and it is particularly about disadvantaged kids and schools that look after them. It actually teaches the teachers, and we are the British embodiment of that.
Achievers International is a computer-based scheme, whereby the pupils can trade with pupils in other countries. We launched that just a few months ago, at the German Embassy in London, because the German and British connection on Achievers International is very strong. We had girl pupils, from a school in Hackney and girls from Berlin at the launch, four of each, and you will be interested to know that the German girls were selling our girls German chocolate bars, and one thing which our girls had found they do not have in Germany apparently is Blu-Tack, so they were doing a great trade in Blu-Tack for use in the school and in people's homes. It is a very active project.
The three of those really all contribute to the idea of Enterprise Education, and we reach about 50,000 pupils a year. We also run conferences and various other things like that. I just heard of some successful conferences both in Disneyland and in New York.
That is the Enterprise Education Trust. It is a charity. I chair the trustees, and David Miller is the chap who does the real work, as the Chief Executive, with his team. So that gives you an idea of where we're coming from.
I am going to be talking about the role of enterprise and wealth creation in the global economy.
We have got to be enterprising, we have got to be risk-taking, and we have got to be risk-taking and enterprising not only here, but around the world.
This is a collation of various presentations, most of which I gave as various lectures at the Royal Society of Arts, which, as many of you will know, is in John Adams Street in London. It is one of the earliest learned societies, founded during the age of Enlightenment by William Shipley. He had five objectives when it was founded. Its full name is the Royal Society of Arts, Manufacturing and Commerce, and Arts does not actually mean paintings on the wall. It has its 18th Century meaning of things made by hand, which still survives in the word 'artisan'. Paintings and sculpture were actually known in those days as 'the polite arts', but arts were generally things made by hand. Shipley had a good idea. He had just heard about this thing called 'manufactures'. He thought this might be useful, might go somewhere, this idea of manufactures, because in 1754 very few things were manufactured - a few pins and whatever, but all the furniture, everything else, was made by hand - but he could see the potential, and commerce of course. So it is really things made by hand, things made by machines, and commerce to pull them together. His the first objective, way back then, was to embolden enterprise, which I think is a wonderful phrase. It was under that sort of heading that these various comments were put together.
The first set of objectives is to help you to understand better the level of risk we face and how our perceptions can be distorted, and then, when we have done that, I hope you will feel liberated to be even more enterprising than you were before.
We know that there are only two things certain in life, which are death and taxes. Taxes are pretty boring, so I thought I would do death this afternoon! How many people will die today in the whole world? How likely do you think it is that you will die in the next year, and how much more likely is the average person in India to die in the next year compared to the average person in the UK?
The answer is 175,000. In the world, there are about nearly seven billion people. Of the order of 1% die every year, that is 65 million, and you divide that by the number of days, and you get about 175,000 people dying every day. People's perception of risk is often much worse than the real risk.
Of course, it does vary around the world, and if one looks at the countries in Africa, sadly, Mozambique, in one of the recent years, had the worst death rate. Then one can look at the European situation, and that goes right down. Our population is 53.4 million, and 536,000 are dying every year. So it is 1%, but what does that mean? How likely is the average person in Britain to die in the next year? One in 100. The great room of the Royal Society of Arts holds, almost exactly, 200 people, and only two of them who come to any lecture would not be expected to come back the following year, to be dead.
The next question was: how much more likely are you to die in India than you are in the UK? The average person in India to die than here is 0.9%. That is because they are younger. Young people don't die. So these things are all not what you have expected, and that is just a very simple way of showing how perceptions of risk are so often different from what people believe. Indeed, until you understand these very simple figures, putting the news in context, when there is another plane crash or there is swine 'flu or whatever, unless you sort of have a concept of how the whole thing is, how do you know whether that is a big or small incident'
Of course, there are various ways of dying. You can drive and smash the car - that gets rid of quite a few. If you don't, if you take it safely, or you think you are, you can go on a train. That is not guaranteed to be foolproof and trains do their thing. Of course, you can fly, but we read a lot about the problems of flying. Even if you don't do any of those things, when you just go about your normal life all sorts of things can happen to you.
In England and Wales, about 1,500 people a day die. There are two ways of dying, in very simple terms: internal, which is a medical issue, of whatever sort - something goes wrong with you; or external, outside intervention, such as collision, accident, murder, poisoning, whatever. So the next question really is: what proportion of deaths are internal and what external; and then we will look at what are the consequences for deploying public resources.
Our of the half a million people who die every year, it is only 16,000 who die from external causes, but it is of course those which dominate the newspapers and the television and the radio, and therefore people get an impression that it is much higher. Indeed, if we think of great rooms, 3%, that's one in 3,000, so we would have to put 15 great rooms together, each with 200 people in them, and the probability is that only one person in all those 15 rooms, one in 3,000, will actually die from external causes in the next year. That is something that is not usually in anybody's thinking.
However, we have also to look at the public policy consequences of this mismatch, and it is obviously not all just about statistics when you get to the politics and the public policy. We, sadly, learnt that very strongly at the Royal Society of Arts, because one of our staff was killed in the terrorist outrages on 7/7, a very nice young lady, Carrie Taylor. We did whatever we could with her family, condolences, etc. and planted a tree in her honour, but obviously nothing could bring Carrie back. When you get that conjunction of a personal incident with those statistics, that is where public policy becomes much more difficult, because what has to happen is to balance the national statistics against the personal tragedy, and it very much depends on perceptions, because one death, or in that case, 52 deaths, can fill the newspapers full for days, if not weeks; but when you get the wrong perceptions, and this is obviously very much related to enterprise, when you get the wrong perceptions, you normally get the wrong answer.
Examples are school trips. School trips are pretty safe things but sadly, occasionally, a pupil is hurt or even killed on a school trip. It makes very big news, and therefore teachers and school authorities are very loath to take children on trips.
Rail safety investment: When a train crashes, killing somebody, it hits the news hugely, so we are currently spending about £20 million per perceived saved life on the railways to safety improvement, signalling, etc. whereas there are many road safety schemes, with about £1 million per perceived saved life, which are not going ahead.
I should actually say, under rail safety, another interesting statistic is about 300 people are killed on the railways every year, not as passengers, but as suicides. The average for passengers is 5 to 10, and some years none. By far the biggest cause of death on the railways is suicide. It is almost one a day. I knew the chap who is Chairman of Network Rail and he had to sadly write to all the families when this happened, and it is obviously traumatic also for the train drivers.
Moving on to the Dangerous Dogs or Handgun Acts. There were two different Government parties in power, but in both cases, there was a huge overreaction to the publicity. Similarly, with financial services regulation, there is a tremendous propensity to regulate, lots of boxes to fill in, whereas Robert Maxwell probably never filled in the boxes he should have done truthfully.
Why is all this happening? A lot of it is because of the media. This is not to blame the media. This is just a fact of how it operates. Because, historically, we obtained a lot of information from our community - the local shopkeeper, the local vicar, whoever it might be. We lived in a little village or town, we observed what happened, and we knew when somebody had died or whatever, but most of them obviously died from natural causes and people understood that. Now of course, it is very different, because the media will tend to highlight the dramatic rather than the undramatic.
The media is now very fragmented, very competitive, and very keen to get the best stories as they perceive them, on the front page. Journalists tend to be trained in words and not in numbers, and if you have been involved with any story that has appeared, you will often find it is actually the numbers that are not well represented, and that can be very misleading, because in the end of course it is the numbers that are going to generate the risk. An example is air crashes. We know air crashes, wherever they happen in the world, tend to get a good position in the newspapers, but they do not, for balance, say that every day four million people fly in a commercial aircraft, that there are actually 25,000 commercial aircraft in the world, and they spend about a third of their time in the air, so at any one time there are 8,000 of them buzzing around up there, which is much more of a miracle than when the occasional one crashes; but because the bad news is highlighted, that is the impression that is given.
Sadly, that is also true of business, because it is when companies crash, when they have a problem, that they tend to get in the newspaper. That gives pupils and many other people the wrong impression of business: not that the great majority of business are most of the time creating wealth, but that, occasionally, there is some scandal or fraud or misdirected strategy that causes a problem.
Another simple example of how things are misreported: there was a headline, 'Ibuprofen can raise risk of heart attack.' You will see, in the second paragraph, 'a study'' etc. ''increases the chances of an attack by almost a quarter.' This scared a lot of people, and it is mainly older people who take Ibuprofen, for arthritis and things like that. A lot rushed down to the doctor or stopped taking the stuff, because that sounded pretty grim. If you go to the penultimate paragraph though, it says, 'For Ibuprofen, the study suggests there will be an extra heart attack for roughly every 1,000 patients,' and actually the risk had gone up very, very slightly, from about 0.8 to one per 100,000 or whatever. So although it was true that the risk had gone up by a quarter, the risk, even at the higher level, was vanishingly small and much less than many other risks.
Now, all of this tends to be exacerbated by grief. Grief plays a large part in this, and it is good graphic stuff. The politicians vie with each other to provide the best sound-bite, and the stories can often run a lot. So all those pressures are on the political system, but what we have to always be aware of is the law of unintended consequences, that the actions of people, and especially of Government, always have effects that are unintended.
I saw an example of this when I was at the Cabinet Office 10 or so years ago. There was a tragedy called the Lyme Bay tragedy, where four children drowned on a boating expedition in Lyme Bay. It was the result of a series of things that happened, but it made very big headline news, and of course the families concerned were very badly hit by the death of their children, and they started a campaign, basically a 'something must be done' campaign. The Health & Safety Executive looked at it and said it was essentially a freak accident. They could not see any sort of thing that was particularly wrong. The campaign continued, so other bodies looked at it, including the Government, and they concluded that, oh no, this was a freak accident. But, in those days, John Major had a very small majority in the House of Commons, and one of the Conservative MPs in that area I guess thought it would do him some good with his local constituency, and so he put forward a Private Members' Bill, that all such places should be licensed. Because the Government was weak and it got a lot of support from the national newspapers, in the end, the Bill went through, and set up a licensing agency for all of these places.
At the time, the estimate was there were about 1,500 places that provided various adventure-type holidays, mountaineering, hill climbing, boating, etc. As a result of the licensing, many of them just could not face the bureaucracy, or the cost of the bureaucracy, and a significant number of them closed down. So in fact, the consequence of that has been that millions of school trips and adventure holidays for children have not now taken place that otherwise would have done, and the number of lives saved, of course one cannot know, but in fact, the industry had a very good safety record before that incident.
The Duke of Edinburgh had a very good quote on this. He is the President of the Royal Society of Arts. 'However, genuine accidents do happen, and it is important to differentiate between incidents which are due to lack of knowledge and experience, and those which are genuinely unforeseeable accidents. There is naturally an emphasis on the risks inherent in all adventurous activities, but this needs to be balanced against the risks of not being allowed to take part. We should take into account the consequences to young people of not being exposed to any form of physical challenge. It can result in a lack of fitness and resistance to disease, to obesity. It can lead to the choice of alternative thrills, such as drugs, drink and crime, and it can lead to alienation from the family and to becoming unsuitable for employment. The question that the safety-obsessed need to answer is: are the risks in adventurous activities more acceptable than the risks of the alternatives?'
I hope that gives you an idea of how, from a public policy point, it works, but in fact it works very similarly in a business way as well, because you have perceptions, you may do some work and due diligence, but there are always pressures about what to do, and often pressures not to do things. So just think, what is risk, and really, it is an evaluation of the costs and the benefits of an activity. Do you stay at home, or do you take the risk of going out and being run over? Do you go mountain climbing because you like the views? Or do you spend your time and effort trying to develop a new idea and turn it into some sort of enterprise? Risk-taking implies a possible loss. It is inherently failure-prone. If it was not, it would be called sure-thing taking, but it is not called sure-thing taking'it is because there is a possibility of failure. Of course, there is a variability in the outcome, and the higher the risk, the greater the likely return. If you do something that nobody else is doing and you succeed, that is really good, but obviously, the higher the risk, also the greater the variability from one outcome, because if you can only climb the mountain once and you fall off, then clearly that is not a good thing.
That translates into learning, because why do we take risks? If there is a chance of failure, why do we do it? Why don't we just all lead a very steady simple life, sit at home, presumably without electricity or steps or anything like that, and just be very safe?only eating food that our poison-taster has already had? The reason we take risks, essentially, is to expand our level of experience. That can either be physical, like the adventure holidays, or intellectual. You can think through things, new theories. Scientists have lots of new theories, some of which are proven to be true, and many of which fall by the wayside or are better developed by others. This is also true, of course, about artists.
If you have more risk, it gives a larger pool. If there are more people taking more risks, then there is a bigger amount of activity taking place. There is obviously the possibility of a problem, with a lot of people taking risks, with the new enterprises or whatever it may be, but there is also the probability of something new coming forward, because with more people who take a risk, it increases the number of samples. There is a large gain in experience, either from the success or the lack of success, and it brings advances when somebody is successful.
In the education system, enterprise and learning, we, the Enterprise Education Trust, bring business to life for students. We do a lot of research with pupils and students, kindly donated normally by NOP, the opinion poll people, who organise it for it on a pro bono basis. When you ask them, 66% say they have a pretty vague knowledge of the world of work and enterprise, and 42% see the world of work as scary. It does confirm, as with public policy, they get most of their stereotypes from the media. It is estimated that about 30% of murders on television are by businessmen or on the orders of businessmen. It gives an inaccurate picture of business, because if and when they watch the news - and that is about the only place that business features - the only thing they really see are the ones that have gone bankrupt or the chap who is going to jail, for whatever reason, and as I said earlier that is a very small proportion of the whole group.
An interesting way of looking at this is through art, art and uncertainty. Norman Foster, the architect, said, 'Creativity and arts are troubled by aversion to uncertainty.' If you do not want to experiment, if you do not want to try something new, then you are not going to make much of an advance. If one thinks of all the artists over the years, the tens of thousands, hundreds of thousands, of artists that have tried to make a difference, to try and find a creative leap, very few of them have been a great success. Often, they have not even been deemed to be a success until they are dead. Lots of them have died penniless. But they took the risk to really make a difference, and if you don't have lots and lots of people trying to make a difference, then in you don't get any difference made, you do not get any advance.
Picasso saw that. He said, 'success is dangerous. One begins to copy oneself. It is more dangerous than to copy others. It leads to sterility.' So if we all just keep going on doing the same thing all the time, we really do not make any advance, and if we don't, the really big risk is the risk of no risk. Roosevelt said, 'The only man who never makes a mistake is the man who never does anything.'
On the positive side, Mark Twain said, 'Twenty years from now, you will be more disappointed by the things you did not do than by the ones that you did do, so throw off the bow line, sail away from the safe harbour, catch the tradewinds in your sails, explore, dream, discover?' That's the positive side, and that is the sort of message we try to get across. Because there are risks in companies, but there are risks in big companies as well as small ones. Of the top 25 US companies in 1900, by 1960 only two were still in that group, a 3% drop per annum. We tend to think of big companies as the corporate womb and a very safe sort of environment, but in fact, over time, they are not, and the time over which they are not is decreasing, because of the 10 best ones in 1960, only three were in that category by 1985, a 5% dropout. One of the most famous management books of the 1980s was In Search of Excellence, by Peters & Waterman, and that was in 1982, and by 1984, Business Weekhad a front cover entitled 'Oops!' They reckoned 14 had already fallen off their pedestal in two years, so that is a 15% drop per annum. So people may think it is easier to go into a big company, but even there, the risks exist.
Back in the 1980s, I did a buy-out of the food companies of Cadburys Schweppes to form a company called Premier Brands - they were a 'roll call' of the brands from the supermarket. 'We took that on, it worked well, I'm pleased to say, but there were still risks inherent in any business activity. We were almost brought down by a paperclip at one stage, because a well-meaning person in the office that sent out the invoices to the supermarkets so we could get our money managed to paperclip together the invoice to Sainsbury with the invoice to Kwiksave, which meant that Kwiksave got all the prices that we were charging to Sainsbury! We were fortunate that, in almost every case, the prices to Kwiksave were cheaper than the ones to Sainsbury, but had the paperclip gone the other way, to Sainsbury, it would have been a complete and absolute disaster. So things can happen, even in brilliantly run companies! But Darwin was right: the fittest survive. This is of course the 200thanniversary of his birth and the 150th anniversary of the publication ofOrigin of Species. The fittest survive; but you have to decide, we have to be able to pass on, when we are teaching and learning, how to gauge these things.
Robert Heller, the management writer, has a way of looking at this, a watery analogy, and he says if you go down to the sea and just go swimming in shallow water, well, that's pretty safe stuff, but it will not really get you very far; but if you are the heroic navigator, who goes off to the promised land somewhere, you have every chance of great success, but clearly, you have to plan carefully, you have to try and think about what might happen, take the right supplies with you, and it may well be that you drown en route, but if you don't, then what you achieve will almost certainly be better than splashing around in shallow water.
Entrepreneurs, they think the unthinkable, but then they do it. A lot of people think the unthinkable, but the real test is whether people do go off and do it. But even in the world of enterprise, it is hard to know what is right, what is wrong, what it is you should do. About the biggest study there has been of venture capital was one in the States over the period of 1987 to 2000, which was a pretty good time - '87 was the crash, 2000 things were in great shape, $114 billion worth of transactions' Only about 15% produced really good returns, despite all the expertise that was applied in choosing the companies to invest in, and 50% produced small or negative returns. So the best due diligence can still not accurately spot the winners.
If you were the bank manager and an unconventionally dressed young man came in to see you, what would you think? Do you think that would be a good investment? Yes would be the right answer if it were a young Bill Gates! Had you lent him $1,000 or whatever, you would be doing jolly well! Appearances also can be deceptive.
What we have to tell people is that success cannot be easily predicted. Many are called, but few are very successful. Like exploration, like setting down a whole row of artists, at the beginning, we cannot gauge success. That applies really to all new ideas and projects, not just in business, but in charities, in Government, wherever else you look, because really, we have to get across the message that risk is an inherent part of progress. Even Bill Gates does not get it all his own way. Theodore Roosevelt had another good quote: 'It is not the critic who counts, not the man who points out how the strong man stumbles, or where the doer of deeds could have done them better. The credit belongs to the man, and I'm sure it includes 'the woman', - who is actually in the arena, whose face is marred by dust and sweat and blood, who strives valiantly, who errs and comes short again and again, because there is not effort without error and shortcomings. But who does actually strive to do the deed, who knows the great enthusiasm, the great devotion, who spends himself on a worthy cause, who at the best knows in the end the triumph of high achievement, and who at the worst, if he fails, at least he fails while daring greatly, so that his place shall never be with those cold and timid souls who know neither victory nor defeat.'
The second part of this talk is looking at the global economy, and the global economy clearly needs help. We have been talking about the Western world, about a billion people, but the other nearly six billion people clearly live in different circumstances, with different concerns. This is one area, in terms of education, which often appeals to pupils in terms of good thinking, because if we look at the GDP per capita between the Western (that is America, North America, Australia, New Zealand is called the Western in this), Europe and ex-USSR, Latin America, Africa and Asia, you can see the huge discrepancies between the per capita GNP: about eight times. In the West, we have now appliances and cars, large houses, international travel, clubs and hobbies. We dominate global organisations by influence, control, immigration, and generally, at whatever level, have a pretty good time. But the poor: two billion people have no water or sanitation; 11 million children die annually from treatable diseases; fluctuating commodity prices; movement to the towns; corruption; harsh laws; and cultural change. One of the ways in which I think that is most graphically shown is health expenditure. In the one billion, it's $2,700. For the six billion, it's $71. So what are the ways to develop? Well, essentially there are three: charity; aid, which is Government; and trade.
In charity terms, the total charitable giving from the developed to the developing is about $20 billion a year. The US is by far the biggest, we are about a billion dollars, and a total of about 20 billion. In terms of aid, Government redistribution, taking taxes in and then putting it out as foreign aid, that is about 80 billion. But trade, using the invisible hand and enterprise, merchandise exports, even without services, from those three areas - Asia, Latin America and Africa - are 2,450 billion, something like 30 times as much as all the aid.
If we think about charity, that is obviously a good thing, no way to knock it, many good people doing good things, but it is, sadly, quite small. Individual projects may do well, and they will certainly bring a benefit to a particular community or whatever, but in the scale of the six billion, it is, sadly, very little. It works out to a very small amount, the 20 million, over six billion people.
If you look at Government aid, from the 2004 figures, you can see where the money comes from, and you can see the percentage of GNP. Indeed, only the Netherlands and Sweden reached the UN objective of 0.7%, and the others are pretty weak. The UK is now increasing that figure. The Government has committed to increase that figure, and is making some increase in the 0.36. But if you look at it per capita, dividing it by the number of people, it is fluctuating but around the order of $10 per person. So again, it is not going to make much difference. It peaked at about 1990, because a lot of aid was linked to the Cold War, and giving money to various countries by the two sides to encourage political allegiance, and since the end of the Cold War, one of the consequences is in fact the level of aid has gone down.
Trade is really where the big numbers are, and that is not just a capitalist view. Oxfam said, in one of their reports, 'If Africa, East Asia, South Asia, and Latin America were each to increase their share of world exports by 1%, the resulting gains in income could lift 128 million people out of poverty.' In Africa alone, this would generate $70 billion, approximately five times what the continent receives in aid, and that is just a 1% difference.
Of course, the playing field should be level, and capitalism works when everybody is working to the same rules, when there is some form of regulatory framework that applies to all the players. Sadly, we do not have that in these situations. Things like agricultural subsidies: rich countries spend about a billion dollars every day on agricultural subsidies. 800 million people live on less than a dollar a day. We have tariff barriers - imports of commodities, textiles, and other exportable items are restricted or surcharges, and these barriers cost developing countries 100 billion a year, more than they receive in aid. Of course the Doha round has been going on for eight years, with no conclusion, to try and deal with this issue, but the countries just will not agree, and Europe is as guilty as anyone. It is really Europe and America which are the big spenders on agricultural subsidies and won't do the necessary deals.
Intellectual property, drugs, seeds, genetics, those sorts of things, are very much protected, and the charges do not reflect the ability to pay. One or two of the drug companies have recently agreed to provide drugs at marginal cost rather than at full recoupment cost for their R&D, if it is additional sales, but it still is an issue.
Despite this, and despite the current recession, the last 20 years have been the most amazing time for lifting people out of poverty. Everybody knows the story of China, in India, there has been, over a shorter period, beginning to be significant growth, and in many other countries, things have moved forward. If one looks forward now, one just takes some very simple assumptions, that our population, the Europe and ex-USSR population, is pretty static or going down - the Western offshoots (as I say, North America, Australia, New Zealand), going up slightly, Latin America and Africa going up quite a lot, and Asia, a little. Those figures are fairly certain figures, unless there is a huge catastrophe or something.
The GDP per capita growth figures are obviously much less certain, but if one looks at long term trends, one can say we might be 1.5% in real terms, the Americas 2%, Latin America and Asia 3, and Asia 5, and if you multiply those two together, you get a GDP growth. If you do that, you can plot the proportion of global GDP through the ages. Back in the year zero, Asia was about 80% of the world's GNP or GDP. The Western offshoots, of course, there was nothing there much-a few Red Indians and that was it, or Aborigines or Maori. Europe was there, and Latin America and Africa had their best time; the Aztecs and the ruins in Zimbabwe and things like that. But Europe gradually got better, after 1000, through to about the 1970s. Obviously, America took off, from 1820 onwards, with the building of the railways. Asia just lost it, so by 1950, they had dropped from 80% to only 20% of the world GDP. Since then, they have moved back upwards. By 1998, they were up to 40%, and much of that was to do with Japan, but also China coming in. But the power of compound arithmetic is such that Asia will be back to somewhere like 75% by 2050, and the other three groupings will each be around 10%.
That does show what trade is doing. There are tremendous opportunities for enterprise still in the world, and this sort of message can really help the pupils and the students and whatever to see the real benefits of the invisible hand, the approach of organising business, of having sales, of having marketing, of having all the things which we have in businesses.
In conclusion, we have to get over the message that risk-taking is core to progress. We often do not know all the facts, and indeed cannot know the facts about the future. We must disentangle the truth from the perception if we are going to make good decisions. Governments, and other authorities, often have to do something, but we all need to be aware, not only Governments, of the law of unintended consequences. Most of the businesses or whatever activity we are involved in are very complex organisms, and if we push in one place, or change in one place, almost certainly, it will have an effect somewhere else. We also need to demonstrate, quite clearly, that enterprise works across countries. If you believe in free enterprise within a country, you should expect that it works across countries and continents. So, we need to foster enterprise, or, as Shipley said, embolden enterprise,
© Sir Paul Judge, 19 May 2009
The News on the Street: What young people are saying about enterprise Some lessons from the evaluation of the NFTE programme
Professor Prue Huddleston, Centre for Enterprise and Industry, University of Warwick
An investigation of how we might tackle social disadvantage through enterprise education. Professor Huddleston will call on her extensive research carried out through the Network for Teaching Entrepreneurship programme.
Enterprise and the Developing World
Sally Broom, Director, Your Safe Planet
A first-hand account of young entrepreneurship in the UK and abroad. Sally Broom is the Founder and Director of Your Safe Planet, a travel company which links people around the globe and promotes volunteering opportunities. She will talk about her own experiences, offer some advice and consider why entrepreneurship is so important, on both a local and global level.
Listen to the lecture
Transcript of the lecture
The Teaching of Commerce Sally Broom
It gives me real pleasure to be talking about two things that I am really passionate about: enterprise and development. Business in general, and especially business that makes more than money, makes a positive impact. Something that I hope to touch on is enterprise links to development goals, both here in the UK and overseas; the importance of young people in all of that; I would like to also introduce my own venture, 'Your Safe Planet'; and finish with offering you potentially a new paradigm for business in the 21st Century.
What do you call a business that makes a positive social impact? There is a lot of rhetoric at the moment about business that is responsible, ethical - we quite often talk about social enterprises, ethical business, NGOs. For me, it becomes really confusing, and I think that for many young people starting out in business, it is a similar thing.
So what do I call a business that makes a difference? Firstly, I call it a business, a business. I think this is a really important point because, for any organisation, whatever its goal, to achieve that goal, must be financially sustainable, and we are starting to understand more about how important it is for any organisation to have a business mentality. If you look at some of the most successful UK charities and you look at the boards that run them, quite often you will see people who have phenomenal commercial experience, and that is of course for very good reason, because any organisation needs to be financially sustainable, move away from a dependency on grants or other financial support, needs to have strong business planning, and it needs to adopt a business mentality. So I think that actually, if we are myth busting, I would like to bust the myth that a responsible and ethical business has to be anything other than a business.
If we look at some of the biggest UK and global brands, we associate them with large profits - some more than others at the moment, but most of them have been incredibly successful, and yet, behind the scenes, are often doing phenomenal work in development and in environmental research. It is only when you delve a bit deeper, you realise some of the phenomenal work being done by these mega-brands. We ask ourselves why are they doing this, why does it matter? Presumably their first and final responsibility to their shareholders is to make the best returns they can.
It becomes interesting when we look at who sets the trends for business. The average age of the online consumer who is setting the trends is getting ever younger, and I say that with an appreciation for the fact that the fastest growing demographic of online consumer is actually at the older end of the spectrum. When we look at where the trends are being set, especially in the social networking forums, and the trends that are being driven, it is quite interesting that young people are driving a new kind of business thinking, because they are very socially conscious.
I can only really speak from my personal experience, as an aspiring entrepreneur, and I am quite involved with regional young enterprise work, or enterprise work with young people. I am always bowled over by the phenomenal conscience of every young person I deal with, who is looking to either set up a business or has an interest in enterprise, and every one of them will have some sort of social conscience supporting their business idea.
I am also interested at how frustrated they often are as consumers. They want to spend their money and get the best service, but they also want to know that where they are spending their money is in the right places. I think there is a focus now on win-win in business, and they, as young consumers, want to ensure that is the case with the brands they spend with. Their voice is becoming ever more powerful because of the online forums to which they have access. I love the fact that one of the most powerful websites in the UK is Bebo, which is a social networking website for the average age of about 15. For the last two years the RAF's strongest recruitment tool has been Bebo, and I think that is quite an interesting example of where we can look to see the consumers of the future.
Why do I care about this? Why is this at all important to me? A Mintel report was published almost three years ago, and it talked about the important economic impact of young people in the travel industry. It talked about the benefit that young people have on local economies worldwide, because they tend to travel off the beaten track, and they distribute wealth better, and they are more adventurous. They play a crucial role in development, because they support developing tourism products overseas. Now, I suppose I am on the cusp, at 25 - I still like to consider myself as a young consumer and a young traveller. Three years ago I was travelling around South East Asia. I had my guidebook, but I wanted to go further; I wanted to get off the beaten track and have my own unique experience, and in doing so, I wanted to spend my money in the right places. I had a great experience, I met wonderful people, and I saw what you might call the real side of some very popular destinations.
I then had an equally interesting experience when I came across a very remote border between Lao and Cambodia, and I got into a fairly sticky situation with some border guards there, who saw me as a walking target and decided they wanted to relieve me of some of my cash, and I thought, fair enough. I had not really researched my route very well. Had I researched it, using some local knowledge, I might have been more aware that that probably was not an excellent place to cross borders, but I did so anyway, and I learnt a good lesson doing it.
The reason this all matters to me is because I came back from that trip and I was in my third and final year at University College London. I was studying Human Sciences, which is a science-based Neurology and Anatomy degree, with a view to going into Law. I was coming up to my finals, and decided that, on the side of my course, I would take a module in Business, as a part of which we had to come up with a case study for a make-believe company. I had just had this experience travelling and I thought, if I can think back to the best travel experiences I have ever had, it has been when I have known somebody in the destination before I got there, so they could help me plan my trip, with all of their local knowledge and advice. If I think of the times when I have ended up getting in a pickle, or potentially not having a fantastic experience, it has been because I have gone unprepared. So my business case study for the module was a global network of trusted local contacts, who travellers could get in touch with before they arrived in the destination and ask for any sort of advice that they want, all the way from 'should I cross over this border between Cambodia and Lao?' to 'I have a real passion for learning languages, I would really like to learn a new skill when I am away - can you help me do that?' So, Your Safe Planet, as a concept, was born during that time at university.
I was greatly empowered by the structure the university gave me. They gave me mentors, they gave me access to learning and to skills, to skill bases that I would otherwise have had no idea how to access - everything from lawyers and accountants through to business planning mentors - and suddenly, I was finishing my finals, and I had a readymade business plan. I also had quite a lot of money in the bank saved because, until recently, I was planning to go to law school. You can imagine the delight of my parents when I came home after my final exam and said, 'The plan has changed - I'm not going to law school. I am going to spend my life savings on developing a business!' But luckily, they were incredibly supportive, and realised that they could not have stopped me if they had have wanted to anyway, and so they encouraged me to go ahead and do this, and see what happened. So I spent the last half of 2006 doing this, gathering wonderful local experts on to a website, and then launching that as a company.
We developed a local connection that gives travellers access to bespoke local knowledge, but it goes so much deeper than that. It means that a traveller automatically integrates with the community that they are visiting because they have an introduction. It means they get under the surface of a new place, they do not just scratch the surface and follow the normal tourist trail, and inevitably, they spend more money locally, and distribute that money in a wider pattern.
We have also had a very interesting development in a particular niche of the travel market in volunteering. What I should say is that we have found that our largest consumer base is travellers aged between 30 to 70. We had launched assuming we would be picked up very quickly in the gap year travel industry, but that is not the case at all. We find that mainly we appeal to older travellers. But what we have found with younger travellers is the increase in enquiries of people saying, 'I really would love to volunteer, either as a part of my gap year or after university, or mainly as part of a sabbatical year during my work, and I am really not prepared £3,500 or whatever it is, to volunteer with possibly a company or with a long term project, because I just don't have the money or the time to do so. Can your connections help me? Can your guys on the ground link me to a local project that I can connect with and work, and any money that I do raise, I can give directly?' We said, 'Of course! This is an absolutely fantastic way that you can use our network. We would be really happy to support this.'
What we have found developing is this real win-win-win scenario. We charge travellers a membership fee to use our service. It is only about £50, so it is not very much, and the lion's share of that goes to our local contact in commission. So we make some money, they make a very good commission for the service that they are providing to our customer, but the customer is also saving a huge amount of money and time and hassle and everything else in using the service. But, when they are volunteers, they can do even more.
One of my favourite stories from the last two years of running Your Safe Planet has been of Emma and Lou, who were two young Irish lawyers who had a short sabbatical from work, and they wanted to travel around parts of Asia and particularly the Philippines. I met them just as they were about to book a trip with a big volunteering company. They had saved up '3,000 between them, and they were going to spend that on a volunteering placement. I said, 'Well, you can of course - and many of these volunteering companies are fantastic in the work that they do - but just as an alternative, I can offer you a link with a local expert in Manila. Our contact there is Wang, and she is fantastic. She works with all sorts of NGOs locally, one of which is Hands On Manila. It is a children's charity, which works with highly disadvantaged young people, and they would love to welcome you for two weeks if you would like to go and visit, and preferably, rather than give your money to a company, give it directly locally.' They did. They went and they visited Hands On Manila. They spent two weeks there, and had a fairly life-changing experience, but with that '3,000, they put 25 children through school for a year and funded an eight year old boy's heart transplant. They would have never, I think, been able to have that impact had they not had the local connection, which I do not take any of the credit for at all, because it was our local connection who facilitated all of this, but it really emphasised to me the power of having those local contacts.
So, that is where we have come from and how we have developed. The future of YSP hangs very much in the balance right now. We have been going through quite an evolution in the last few weeks, looking at how we go forward, and take this fantastic benefit and now escalate it. I am very proud to have been working with Achievers International over the last few months by locating schools across the world who may well be able to link into the Achievers? programme, so that they link with schools in the UK, online, and create enterprising opportunities and projects, and I think what an absolutely fantastic programme! If there is anything that is going to create cross-cultural understanding, and young enterprising citizens, then this is it. We have been very proud to be involved and already seen some wonderful developments, specifically with a couple of sixth form colleges in Tanzania.
We are also looking to create partnerships with people who promote something called geo-tourism. Geo-tourism is, very basically leveraging the benefits of tourism for local communities. I would just like to throw two statistics at you at this point, which I think will make sense with regard to what I have said so far. Firstly, tourism has an impact on more people worldwide than any other industry. It has an impact on one in every two people, either directly or indirectly. The second statistic is that in global tourism, there is 97% economic leakage, so if you are going to spend £100 on going to a destination, normally only £3 of that money will reach the actual people who are providing you the services, the accommodation, etc. in the destination. If you put those two things together, you can then understand why some of the most popular tourism destinations globally still suffer phenomenal poverty and development challenges, despite the fact that they have this huge industry on their doorstep that is asking them to provide a large number of services, but they are not in any way seeing a fair reward for providing those services. Geo-tourism is about changing that. We have started a partnership, very recently, with a World Bank spin-out called WHL travel. They are a technology platform that is bringing the very grass-root travel products - hotels, locally-owned hotels, very locally-operated tours - to the global travel market, avoiding the middle men, who normally either cut them completely out of the market or just make their business unsustainable. We have started to partner with them, and with the World Bank, with their new geo-tourism programme to start upscaling the very small benefits that Your Safe Planet has seen so far into a much bigger setting. It is a very exciting year for us. Watch this space!
To bring this back to the theme of enterprise and development, I will mention an organisation called Play Pumps. Play Pumps is an international organisation that installs roundabouts in Sub-Saharan Africa, but they are not just roundabouts, they are water pumps, and every time children, at break time, go out of their school and play on them, it pumps water up into the tank. On the sides of the tank, there is marketing, there are health messages, there is all sorts of local information that is put up on there. One Water is a phenomenal global water brand, which is very successful, but all of the profits from One Water goes into developing Play Pumps. This is what I was talking about before: you have enormous global commercial brands which can be very powerful in the development world, and I think the Play Pumps initiative is probably making more of an impact across Sub-Saharan Africa than any other organisation, and it is using business principles to do that.
A much more local case study and one that I am more personally involved with is based in Barrow-in-Furness, Cumbria, in the North West of England. It is an area that has huge unemployment. It is one of the areas of the UK that is in most need of regeneration, which seems ridiculous, because on one side you have the fabulous coastline, and on the other side there is the Lake District. It is a really great place, but it has suffered, for various reasons, a huge economic decline. What is happening now is that there is a brain drain from the region; most young people who are born and brought up there leave to go to university and do not return, and furthermore the local economy is suffering.
So, as an entrepreneur who lives, works and is based up in the area around Barrow, around Furness, I have been working with my Local Enterprise Agency to create a community for young professionals and graduates who live in the area, because the one good thing is that quite a lot of graduates do come into the area because they have internship with people like Glaxo-Smith-Kline, BAE Systems, and at Sellafield too. What we aim to do is to create fantastic events that really show the wonderful things on offer in the area. We go out kite-surfing on the sea, we had a summer evening Champagne cruise on Coniston, followed by a barbeque, and we also put on business events. Tori James works at Make Your Mark, and was the youngest British woman to reach the summit of Everest, and she came to present to us as one of our Inspiring Young Adventurers series. We run this community, which is called Furness Young Professionals, as a business, and we charge tickets for events, we get corporate sponsorship. We have grown, in 18 months, to a membership of over 150 people. We have proved that, by doing this, we can encourage young professionals, to stay in the area, to realise the opportunities that are there, and to contribute in turn to the local economy. So by using business principles, we are contributing actively to the development of our local area, which is hugely rewarding.
I would like to share a quote with you that, over the last couple of years of setting up a business, has meant an awful lot to me, especially through really tough times, and you need to keep up that faith. It is a quote from Margaret Mead, the American sociologist: 'Never doubt that a small group of thoughtful, committed people can change the world. Indeed, it is the only thing that ever has.' How true!
To bring this into a business context, and in relation to what I talked about in the last few minutes, I do feel that there is occurring, as we speak, a paradigm shift and a mental shift in the way that we approach business, and in the way that we approach development. I wonder whether we are about to see a new business mentality for the 21st Century. I would like to suggest, and it is merely my suggestion, possibly an updated version of that quote, or a business version of that quote, which might read: 'With the global challenges we face, socially responsible enterprise is just business for the 21st Century. Indeed, it is the only option.' I will leave you to decide whether or not you agree with me.
© Sally Broom, 19 May 2009


