Frequently Asked Questions

Here are some answers to questions we frequently get asked. If you have a question that is not answered here you can Contact Us

Attending events in-person

Are all events ticketed?

Yes, all Gresham events are ticketed which allows us to contact attendees with reminders and updates. 

Please note, we oversell tickets for all our public lectures (due to drop out rates) and therefore a ticket does not guarantee admission. Please arrive early to ensure entry.

If I have a ticket, am I guaranteed entry?

Not always. While a ticket provides you with the opportunity to attend, it does not guarantee a seat in the main hall. We always issue more tickets than there are seats available, as audience attendance can be unpredictable.

To give yourself the best chance of securing a seat, we strongly recommend arriving at least 30 minutes before the event begins. Once the main hall is full, we can usually accommodate up to 20 additional attendees in our overflow room downstairs.

If you have a disability or specific access requirements, please contact us in advance - ideally by email a few weeks before the event - or call us on the day. Whenever possible, we will do our best to reserve a suitable seat for you.

We kindly ask that you treat our staff with courtesy if you are directed to the overflow space rather than the main hall.

How do I register to attend an event in-person?

Click on the white 'ATTEND IN PERSON' button next to the image on the event webpage. This will take you to Eventbrite where you can book your ticket.

Please note, in-person tickets are only available one month before each event; most lectures take place at Barnard's Inn Hall in Holborn, London but please check our website for confirmation of location and start time as we have several lunchtime lectures per term. You can follow us on X (Twitter)Facebook, LinkedIn,or Bluesky to see daily notifications of in-person tickets opening.

Can I still attend without a ticket?

If an event does not sell out or if turnout is low then we may allow entry without a ticket but we will normally wait until shortly before the start time.

Some events are strictly ticketed only for security reasons. This will be highlighted on the webpage. 

Are there any age restrictions?

There are no formal age restrictions for Gresham College events, however we recommend that children under 12 are accompanied by an adult.  We reserve the right to ask disruptive audience members to leave an event. See our Code of Conduct for full details. 

What can I do if I am struggling to book a ticket?

Please contact us so that we can assist you, either by emailing enquiries@gresham.ac.uk or by calling  +44 (0)20 7831 0575.

Accessibility

Our venue is wheelchair accessible, but please contact us before the lecture so we can reserve an appropriate space for you. You are also welcome to reach out with any specific accessibility questions or additional needs: enquiries@gresham.ac.uk / +44 (0)20 7831 0575

More information about reaching the College and accessibility information can be found here.

Online events

How do I register for an online event?

Click the green 'WATCH ONLINE' button which appears next to the main image on the event page.

Nb. If you have not made a website account this should direct you to the form to do so. After you have made an account - including clicking the link in the confirmation email - you should be able to register for all available events online by clicking the 'WATCH ONLINE' button(s). 

What can I do if I can't see the live broadcast?

Ensure you are using the latest version of your browser and refresh the page. You can also try to access the live stream via our YouTube Channel.

If you still have issues please send us an email at enquiries@gresham.ac.uk so that we can investigate in the days following the lecture.

Nb. As soon as a lecture is finished, the video can be replayed on the event page. In due course a slightly edited video will also appear there, and on our YouTube channel. 

How can I download audio files from the website?

You can download audio files by clicking the Audio tab beneath the video on the event page. Hover over the file to reveal and click the Share icon in the bottom right. This looks like an upward arrow in a square. 

Other questions

How can I contact a current past speaker?

Please send us the details of your enquiry and we may be able to forward them to the speaker:enquiries@gresham.ac.uk. We cannot guarantee a response. 

Can I order a printed brochure?

Please note: Due to cost and environmental concerns, we no longer produce a printed brochure covering the entire academic year. However we will have shorter, termly leaflets which can be viewed online or picked up at the College.

Making a complaint 

Gresham College welcomes comments and feedback about our work. If you wish to make a complaint, we are keen to resolve it as quickly and efficiently as possible. Our complaints response aims to follow a clear and vigorous complaints process:

  1. Contact us with your complaint. It is best to do this as soon as possible so that we can investigate and respond promptly. 

    • Email us on enquiries@gresham.ac.uk or call +44 (0)20 7831 0575
    • Write to us at  Gresham College, Barnard’s Inn Hall, Holborn, London, EC1N 2H 

  2. How we will respond    

    • If your complaint is made over the telephone, we will endeavour to resolve it during the phone call. 
    • We will respond to you within five working days of receipt of the complaint to acknowledge what you have to say. We will listen to what you have to say so that we understand your concerns fully. 
    • We will investigate your complaint and respond to you in ten working days. 
    • If your complaint is more complex, we will let you know why we can’t sufficiently respond in ten days and specify when a full response can be expected. 

  3. Making an appeal 

    • If you are not satisfied with our response, please let us know.  
    • Your complaint will be escalated to the Executive Director who will respond within ten working days.

  4. Your rights if you remain unhappy 

    • If you are still not happy with our final response from the Executive Director, your complaint can be reviewed externally by one of the following: 

    For general complaints contact Charity Commission for England and Wales 

    For personal data complaints contact the Information Commissioners Office

    For fundraising complaints contact the Fundraising Regulator. You will need to contact them within two months of receiving a response from us. 

Gresham College’s Code of Conduct 

Please remember that all members of the public are requested to treat our staff and speakers with consideration and respect. Please view our Code of Conduct for details.